Account and Business Development Manager (Fine Fragrance)

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Account and Business Development Manager – Fine Fragrance - Your future position?

As an Account and Business Development Manager – Fine Fragrance, this is a hybrid role that combines both Account Management and Business Development responsibilities in managing assigned Fine Fragrance accounts, including local, regional and international brands, and driving profitable growth.

Core Responsibilities

o Drive Business Growth: Actively pursue new business opportunities within designated accounts and markets to grow Givaudan’s market presence, sales and profitability, managing both top and bottom lines.

o Cultivate Customer Relationships: Manage and develop strong relationships with Fine Fragrance customers, including local, regional and international brands, ensuring their needs and requirements are fully understood and effectively addressed to drive business growth.

o Market Monitoring: Monitor customer activity, market trends, market movements and competitor activities, while maintaining accurate and up-to-date customer information to support strategic decision-making.

o Account Planning: Develop and track Account Plans for key accounts, ensuring alignment with broader business development objectives and growth ambitions.

o Presentations & Marketing Engagement: Develop and deliver tailored internal and customer presentations that support commercial objectives. Confidently present Givaudan’s value proposition, support marketing initiatives and strengthen customer engagement.

o Creativity & Insights: Generate relevant insights and introduce new thinking that stimulates customer interest, supports innovation and creates market differentiation.

o Opportunity Identification: Identify and create opportunities for Givaudan to participate in targeted briefs and projects aligned with strategic objectives and growth ambitions.

o Brief & Submission Management: Identify and clarify customer requirements, capture brief expectations and follow up on customer submissions through the project lifecycle.

o Project Commercialization: Manage the smooth transition of customer projects and new wins from scale-up through to production.

o Performance Management: Monitor KPIs against targets, including Sales, Gross Profit and win rate, and take corrective actions where necessary.

o Pricing & Negotiation: Negotiate pricing agreements within established guidelines while balancing customer expectations, competitiveness and profitability

o Commercial Management: Manage credit, pricing, rebates, budgets and other relevant commercial matters for key accounts.

o Customer Complaint Management: Manage and resolve customer complaints in coordination with relevant internal teams, ensuring timely and appropriate resolution

o Compliance: Comply with all applicable Givaudan policies and statutory EHS, regulatory and safety requirements.

Academic Background• University degree (or equivalent)

Professional Experience• 4-7 years of overall experience• 1+ years of functional/technical experience in the industry• Previous Commercial, Account Management or Business Development experience is advantageous.

Technical SkillsCustomer & Internal Relationship Management• Builds and maintains strong relationships with customers, decision-makers, influencers, and internal stakeholders across functions and geographies.• Understands customer needs, priorities, and value drivers, effectively positioning solutions and value proposition.• Demonstrates strong interpersonal, collaboration, and relationship-building skills, working effectively both independently and within teams.Business Fundamentals• Demonstrates commercial acumen through negotiation, project management, and effective presentation skills.• Understands customer strategies, products, priorities, and launch processes, while connecting customer needs to the company’s offerings.• Uses business tools, KPIs, and profitability principles to monitor performance, support decision-making, and drive business results.General Business Management• Effectively manages briefs by capturing requirements, understanding processes, and coordinating with relevant functional interfaces.• Manages customer issues and complaints, ensuring timely resolution and customer satisfaction.• Applies knowledge of guidelines, systems, and ways of working to deliver efficient business execution.Fragrance Business Management• Demonstrates passion for the fragrance industry, supported by sound olfactive knowledge and understanding of perfumery language.• Understands customer, industry, regulatory, and technical requirements to ensure compliance and product suitability.• Complies with company and statutory EHS, quality, and regulatory standards.Strategic Business Management• Understands market dynamics, customer opportunities, and competitor activities to support business growth.• Develops and contributes to account plans, articulating company’s value proposition and identifying new business opportunities.• Manages commercial fundamentals including pricing, budgets, rebates, credit, and profitability objectives.Communication• Communicates effectively and professionally across functions, geographies, and customer organizations.• Delivers clear, concise, and impactful verbal and written communication in both local language and English.• Presents ideas, instructions, and recommendations confidently to drive understanding, alignment, and execution.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.We value the different perspectives that come from diverse cultures, backgrounds, and experiences.Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.Every essence of you enriches our world. Join us in making a difference together.

Thưởng

Competitive salary

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Attractive career development perspective

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