Import Sales Supervisor (Freight Forwarding) - HN, HCM

JOB SUMMARY

The Import Sales Supervisor is responsible for achieving import sales targets, developing strategic customer accounts, coaching and supervising the sales team, and driving profitable growth for Air Freight, Ocean Freight and related logistics services.

KEY RESPONSIBILITIES:

Sales & Business Development

• Develop and execute sales plans to achieve import revenue and gross profit targets.

• Identify, approach and acquire new customers in target industries such as Electronics, Semiconductor, Data Center, Technology, Manufacturing and Retail.

• Manage key accounts and ensure long-term customer retention.

• Lead complex quotations, RFQs and contract negotiations.

• Work closely with overseas partners and agents to generate nomination and import business.

Team Management

• Supervise and coach Import Sales Executives.

• Monitor sales activities and pipeline performance.

• Conduct weekly sales reviews and opportunity assessments.

• Support team members in customer meetings and business development activities.

• Drive accountability and performance management within the team.

Customer Relationship Management

• Build strong relationships with key decision makers:

• Logistics Managers

• Procurement Managers

• Supply Chain Managers

• General Managers

• Company Owners

• Conduct regular customer visits and business reviews.

• Ensure high customer satisfaction and retention.

Cross-functional Coordination

• Collaborate with Pricing, Operations, Customer Service and Customs Brokerage teams.

• Ensure smooth service delivery and effective resolution of operational issues.

• Contribute to service improvement initiatives and customer solutions.

Reporting and Compliance:

• Track sales performance, revenue forecasts, gross profit, and CRM data accuracy.

• Provide regular sales reports and forecasts to Country Sale Manager, Country Director and other management board.

• Ensure sales activities comply with company policies, trade regulations, and international shipping standards.

REQUIREMENTS

• Education: Bachelor’s degree in Logistics, Supply Chain, International Business, Economics or related fields.

• Experience: Minimum 6 ~ 8 years of experience in Freight Forwarding or Logistics Sales. At least 2 - 3 years as a Team Leader, Supervisor or Senior Sales role preferred.

• Proven track record in customer acquisition and revenue generation.

• Existing customer portfolio is highly preferred.

• Knowledge & Skills: Strong understanding of Air Freight, Ocean Freight, Customs Brokerage, Import Procedures, Incoterms

• Excellent sales, negotiation and presentation skills.

• Leadership and coaching capabilities.

• Good command of English.

BENEFITS

• Competitive salary and attractive commission scheme

• Quarterly and annual performance bonus

• 13th-month salary and annual salary review

• Social Insurance, Health Insurance and Unemployment Insurance

• Premium healthcare insurance (where applicable)

• Mobile phone and transportation allowance

• Professional sales and leadership training programs

• International exposure through overseas network and partners

Location: HCM, HNViet Tower, 01 Thai Ha Street, Hanoi, Vietnam261 – 263 Phan Xich Long, Cau Kieu Ward, Ho Chi Minh City, Vietnam.

Working Hours:Monday to Friday, 08:00–17:00.Saturday mornings may be required at the management board’s discretion.

Salary: 20 – 25 Mil/month (Gross) + Commission + Quarterly/Annual BonusExpected Total Income: 40 - 100 Mil + VNĐ/month

Thưởng

Competitive salary package with attractive commission and performance incentives.

Health insurance and statutory benefits.

Career development and training opportunities.