[HO] Transaction Monitoring Team Leader

The Transaction Monitoring Team Leader leads the team responsible for transaction monitoring, suspicious transaction reporting, SIMO reporting, and daily regulatory transaction reporting to the State Bank of Vietnam (SBV). The role ensures that the organization detects and reports suspicious activity and meets its AML reporting obligations accurately and on time.

MAIN RESPONSIBILITY

1. Transaction Monitoring

· Monitor and manage the transaction monitoring system to ensure alerts are reviewed, assessed, and resolved accurately and within defined SLAs;

· Review STRs to ensure they are carefully examined, assessed and reported to SBV within the prescribed regulatory timeline;

· Handle Unusual Activity Report (UAR) received from Business Lines, including assessing the reported activity, investigating and filing STR (where appropriate);

· Provide consultation and guidance to Business Lines on AML-related matters escalated to AML Department, ensuring consistent and compliant handling across the Bank.

· Conduct periodic validation of the system rules to ensure alerts are generated accurately and completely in line with the configured scenarios, including testing of rule logic, data inputs, thresholds, and alert coverage, and follow up the remediation of any gaps or deviation identified;

· Perform quality assurance reviews of investigation narratives, alert dispositions, and case documentation.

· Review and update Transaction Monitoring Procedure and other internal guidelines to keep them aligned with new legal and regulatory requirements of the SBV and the Parent Bank.

· Track regulatory changes and parent banking requirements, assess their impact, and implement updates to processes, systems, and controls in a timely manner.

2. SIMO Reporting

· Report accounts showing suspicious signs of scam, fraud or violations of law to the SIMO system, in line with SBV requirements and timelines.

· Handle and respond to support requests form customers affected by fraud or scams raised through NAPAS dispute and investigation channels, and apply appropriate risk management measures in accordance with regulations.

3. Daily Transaction Reporting Management

· Ensure accurate, complete, and timely submission of daily transaction reports to SBV, including CTR, DWT, EFT reports;

· Manage the daily transaction report extraction system including data accuracy, reconciliation, and system change management;

· Monitor data quality and report failures, and coordinate with IT to resolve issues promptly;

· Keep reporting logic aligned with updates to SBV regulations and reporting formats.

4. Team management and Training

· Lead, coach, and develop the TM team; set objectives and conduct performance reviews.

· Allocate workload, manage capacity, and ensure adequate coverage for daily monitoring and reporting deadlines.

· Provide training for all bank-wide employees covering AML/CTF/CPF obligations, typologies, red flags, fraud trends, and investigation and reporting responsibilities.

· Prepare MI, KPIs for AML Director, and act as the point of contact for SBV, internal audit, and external auditors on these areas.

· Bachelor’s degree or above in Finance, Banking, Accounting, Law, Economics, or a related field.· At least 5 years in AML, transaction monitoring, compliance, or financial crime, including at least 2-3 years in a team leader or management role.· Experience with transaction monitoring systems and scenario tuning or validation.· Experience with SBV regulatory reporting (STR, SBV Daily Report) is strongly preferred.· Experience with SIMO, NAPAS dispute handling, or fraud case handling is an advantage.· Strong knowledge of AML/CTF/CPF regulations, and international standards (FATF recommendations).· Strong analytical, problem-solving, and decision-making skills.· Proven leadership and team management abilities.· Proficiency in MS Excel; knowledge of SQL, data analysis skills are a plus.· Good judgment, integrity, and ability to handle confidential information.· Good English communication skills (written and spoken).· Ability to work under pressure and meet deadlines.· High integrity and sound judgment with confidential information.· ACAMS (CAMS) Certificate in AML, or equivalent.

HEALTH CHECK