Senior Waiter/Waitress | Nhân viên Phục vụ Nhà Hàng Bậc 1

Main DutyAlways at the entrance to acknowledge and greet arriving guests as per standardEscort guest to the table and assist in seating and present the menu as per standardAnswer telephone as per standards.Organize station and seating fairly and efficiently and hand over carefully to colleague as being on break.Take order from guests, including in-villa dining and take reservation request from guests with accurate information. Set up tables and serve food & beverage as per standard. Ensure taking full of services step by step as per standard.Recommend and upsell daily special, ensure there is no waste.Recommend and upsell food for guests according to guests’ preferences, hobbies reasonably.Recommend and upsell beverages ( aperitif, cocktail, wine, digestif,…) for guests according to food order, guests’ preferences.Promptly check guest satisfaction during meal and courteously invite guest to return.Ensure guest’s billing to be correct and complied with standard.Handle flexibly and effectively unexpected situation during operation and keep supervisor being updated, contact superior if any problem which cannot handle by yourself.Follow the leadership of the captain or supervisor on shift.Report maintenances faults and cleanliness issues to respective departments and superiorSupport other outlets together from By The Beach/ Elephant Bar/ By The Market/ In-villa-dining in case urgent and necessary.Ensure all mis-en-place are well-prepared if have special functions or events.

• Full high school education and completion of his or her chosen academics.

• Two years or more of experience in a host/hostess role or similar.

• Full knowledge of the operations of restaurant and bar procedures, set up and service in addition to the resort’s policies, any courses relating to further knowledge of restaurant service.

• Very good command over written and spoken English.

• Excellent communicator with the ability to multitask.

• Heavy lifting of materials up to 25lbs may be required.

• Must be able to stand for long periods of time.

Yêu cầu hồ sơ

Are you someone out of the ordinary?If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn

• Email your CV to: careers-condao sixs**************

• Contact us via phone: 0914****** / 0914****** (Zalo)

Please note: Only shortlisted candidates will be contacted.

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