Sales Operations Manager

The role carries five areas of ownership, covering the full operating cycle of the country team from target setting to process enablement.

1. Target Setting & Cascade

- Lead the annual and semi-annual sales target setting process, and cascade the country target across two dimensions: country and product line (public cloud or private cloud).

- Establish a mechanism to track target progress, identify deviations, issue early warnings, and provide adjustment recommendations to the Country Manager.

2. Pipeline & Forecast Management

- Build and operate the country-level pipeline management mechanism, including stage definitions, conversion rate baselines, and pipeline health checks.

- Organize regular pipeline reviews (weekly or bi-weekly), driving each sales line to update opportunities, identify at-risk deals, and escalate where needed.

- Establish a rolling forecast mechanism (monthly and quarterly), manage the gap between submissions and actuals, and continuously improve forecast accuracy.

- Maintain project-level tracking and battle maps for large deals, supporting the iron-triangle collaboration among Account Manager, SA, and Delivery Manager.

3. Business Analytics & Reporting

- Build the routine business reporting system for the country team (weekly reports, monthly reviews, and QBR materials), covering sales attainment, pipeline, key projects, collections, and productivity dashboards.

- Conduct in-depth analysis of operating data and deliver insights and actionable recommendations, identifying which industries, customers, and product lines deserve more investment and where the funnel is leaking.

- Support the Country Manager in regional reviews and business analysis meetings with consistent data and well-prepared materials.

4. CRM Data Governance

- Own the quality of CRM (e.g., Salesforce) adoption in the country, including data entry standards, opportunity stage discipline, field completeness, and clean-up of duplicate or stalled opportunities.

- Establish a routine CRM data quality check and reporting mechanism, so that trustworthy data becomes the foundation of business decisions.

- Collect frontline feedback on CRM processes and systems, and drive process optimization at the regional or headquarters level.

5. Cross-functional Process Enablement

- Act as the process enabler of the iron-triangle operation, aligning Sales, SA, Delivery, and O&M on interfaces and collaboration mechanisms across the full project lifecycle.

- Structure and optimize the internal operating rhythm of the country team (weekly meetings, monthly business reviews, and project reviews), and consolidate operating calendars and templates.

- Coordinate the implementation of headquarters and regional policies within the country team (processes, compliance, and system rollouts), serving as the translator for the last mile.

The requirements are grouped into the qualifications every candidate must meet and the experience we consider an advantage.Required- Experience: 2+ years in the cloud/IT/ICT industry in sales management or sales operations, with a B2B background. Experience with public cloud or private cloud sales models is preferred.Core skills.- Target and pipeline management: Proven hands-on experience in target cascade, pipeline management, and forecasting, with a solid understanding of long-cycle B2B project sales processes.- Data and analytics: Advanced Excel skills (modeling, pivot tables, automation) are mandatory. Able to independently deliver business analytics reports.- CRM systems: Working knowledge of mainstream CRM systems such as Salesforce. Experience in CRM rollout or data governance is preferred.- Communication: Strong structured thinking, communication, and coordination skills. Local Vietnamese candidates should be fluent in both English and Chinese.- Attributes: Proactive and self-driven in a newly formed team where systems are being built from zero to one. Detail-oriented and data-sensitive, with a strong service mindset, acting as an advisor and enabler rather than a controller.

Working Time and Benefits- Monday to Friday (08:30-18:00).- Join a global technology leader and realize your career aspirations on the fast-growing Huawei Cloud platform.- Work directly with the Country Manager and play a central role in building a new country team’s operations system from zero to one, with high visibility and growth space.- We value talent development. Local talents have the chance to participate in advanced training in China or other Asia-Pacific countries.Preferred- Sales Operations or Revenue Operations experience at other major cloud or technology companies (such as Alibaba Cloud, AWS, Azure, or Tencent Cloud).- A successful track record of building sales operations systems (KPI, pipeline, incentives, and reporting) from zero to one.- Data processing skills in SQL or Python for deeper automation and analysis.- Basic finance knowledge (revenue recognition, collections, and budgeting), able to collaborate smoothly with finance teams.

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Attractive Salary + 13th month salary + Performance Bonus

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We value talent development. Local talents have the chance to participate in advanced training in China or other Asia-Pacific countries.