QC Manager

1. Quality Management System (QMS)

• Establish and maintain Paizes Quality Management System (QMS).

• Develop and implement inspection SOPs, quality standards, and defect criteria.

• Ensure inspection reports and quality records are properly documented in the Qarma system.

• Maintain full quality traceability for all inspected products.

2. Inline Quality Control (Process Inspection)

Manage QC inspectors assigned to key production stages to prevent defects before products proceed to downstream processes.

2.1. Welding / Fabrication Stage

• Conduct inline QC inspections before parts proceed to powder coating.

• Inspect welding quality, dimensional accuracy, grinding quality, and structural integrity.

• Ensure QC inspectors complete Qarma inspection reports before releasing parts to coating.

2.2. Assembly Stage (After Powder Coating)

• Inspect coating quality, including color consistency, gloss level, coating thickness, and defects.

• Verify assembly integrity and correct component installation.

• Detect potential defects before final packing.

3. Final Inspection (100% Before Packing)

• Implement 100% final inspection before packing for all products.

• Ensure all products meet appearance, functionality, and specification requirements.

• Ensure the QC team completes final inspection reports using the Qarma system.

• Prevent defective products from entering the packaging or shipment process.

4. Quality Assurance & Risk Prevention

• Identify potential quality risks throughout all production stages.

• Work closely with production teams to implement preventive quality controls.

• Lead Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA).

Typical focus areas include:

• Welding defects.

• Powder coating defects.

• Assembly defects.

• Dimensional accuracy.

• Packaging quality risks.

5. Compliance & Product Testing

Ensure products comply with Harbour and RH compliance standards and testing matrix.

Key responsibilities include:

• Manage the product testing program.

• Coordinate product testing with certified laboratories.

• Maintain testing documentation and certification records.

Applicable standards may include:

• RH Quality and Testing Matrix.

• ASTM standards.

• BIFMA standards.

• REACH compliance.

• Prop 65 requirements.

• Packaging performance standards.

6. QC Team Management

• Manage inline QC inspectors and final inspection teams.

• Ensure inspection standards and defect criteria are clearly defined.

• Assign inspection coverage for each production department.

• Monitor QC performance and effectiveness.

7. Training & Quality Capability Development

• Conduct regular training sessions for QC inspectors, covering:

• Inspection procedures.

• Defect recognition.

• Welding defect identification.

• Powder coating defect identification.

• Assembly quality inspection.

• Qarma system usage.

• Continuously improve QC inspectors' knowledge and skill levels.

8. Quality Data Monitoring & Reporting

• Monitor quality performance indicators and defect trends.

• Analyze Qarma inspection data to identify systemic issues.

• Prepare regular quality performance reports for the Factory Manager.

Reports may include:

• Defect rate analysis.

• Rework analysis.

• Root cause reports.

• Quality improvement initiatives.

Key Performance Indicators (KPIs)

1. Production Quality

1.1. Final Inspection Pass Rate

- Target: ≥ 98%

1.2. Customer Complaint Rate (Quality Leakage)

- Target: ≤ 0.5%

1.3. Rework Rate

- Target: ≤ 3%

2. Inspection System Performance

2.1. Qarma Inspection Compliance

• Requirement: All inspection reports must be recorded in Qarma.

• Target: 100%

2.2. Inline Inspection Coverage

• Requirement: All welding batches must be inspected before powder coating.

• Target: 100%

2.3. Final Inspection Coverage

• Requirement: All finished products must be inspected before packing.

• Target: 100%

3. Corrective Action Effectiveness

3.1. CAPA Closure Rate

- Target: ≥ 95% of CAPAs closed within 14 days.

3.2. Root Cause Effectiveness

- Target: ≥ 90% of corrective actions prevent recurrence.

4. Compliance & Product Testing

4.1. Testing Compliance to RH Matrix

- Target: 100%

4.2. Test Report Availability

• Requirement: All required test reports must be completed before shipment.

• Target: 100%

4.3. Inspector Qualification

- Target: 100% of QC inspectors trained and certified.

1. Education & Experience

• Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field.

• Minimum 5 years of experience in Quality Assurance / Quality Control within a manufacturing environment.

• Have experience in a supervisory or managerial role, with responsibility for managing QC teams.

• Experience in metal fabrication, furniture manufacturing, or related industries is highly preferred.

2. Technical Knowledge

• Strong knowledge of Quality Management Systems (QMS), quality inspection procedures, and quality control standards.

• Good understanding of welding, metal fabrication, powder coating, assembly, dimensional inspection, and packaging quality.

• Knowledge of Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement methodologies.

• Familiarity with product testing requirements and international standards such as ASTM, BIFMA, REACH, and Prop 65 is an advantage.

• Experience with digital quality inspection systems such as Qarma is an advantage.

3. Management & Problem-Solving Skills

• Proven ability to lead, manage, and develop QC teams, including inline and final inspectors.

• Strong analytical and problem-solving skills, with the ability to identify quality risks and prevent recurring defects.

• Ability to establish inspection procedures, define quality standards, and monitor quality performance through KPIs.

• Good coordination and communication skills to work effectively with Production, Engineering, and other departments.

• Strong attention to detail and a proactive approach to quality improvement.

4. Language & Other Requirements

• Good command of English for communication with international teams and preparation of quality reports.

• Proficient in Microsoft Office, particularly Excel, for quality data analysis and reporting.

• Willingness to work at Paizes Manufacturing – Vietnam.

Ngành nghề: Sản xuất / Vận hành sản xuất

Kinh nghiệm: 5 Năm

Cấp bậc: Trưởng nhóm / Giám sát

Hình thức: Nhân viên chính thức

Địa điểm: Đồng Nai

1. Education & Experience

• Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field.

• Minimum 5 years of experience in Quality Assurance / Quality Control within a manufacturing environment.

• Have experience in a supervisory or managerial role, with responsibility for managing QC teams.

• Experience in metal fabrication, furniture manufacturing, or related industries is highly preferred.

2. Technical Knowledge

• Strong knowledge of Quality Management Systems (QMS), quality inspection procedures, and quality control standards.

• Good understanding of welding, metal fabrication, powder coating, assembly, dimensional inspection, and packaging quality.

• Knowledge of Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement methodologies.

• Familiarity with product testing requirements and international standards such as ASTM, BIFMA, REACH, and Prop 65 is an advantage.

• Experience with digital quality inspection systems such as Qarma is an advantage.

3. Management & Problem-Solving Skills

• Proven ability to lead, manage, and develop QC teams, including inline and final inspectors.

• Strong analytical and problem-solving skills, with the ability to identify quality risks and prevent recurring defects.

• Ability to establish inspection procedures, define quality standards, and monitor quality performance through KPIs.

• Good coordination and communication skills to work effectively with Production, Engineering, and other departments.

• Strong attention to detail and a proactive approach to quality improvement.

4. Language & Other Requirements

• Good command of English for communication with international teams and preparation of quality reports.

• Proficient in Microsoft Office, particularly Excel, for quality data analysis and reporting.

• Willingness to work at Paizes Manufacturing – Vietnam.