PLM Systems Manager

JOB SUMMARY:

SHOEfabrik is seeking a Centric PLM expert to take ownership of the system across the company. This role involves implementing the system, training teams, improving user experience, and ensuring data accuracy to drive better reports and business decisions.

RESPONSIBILITIES:

• Help manage the implementation of Centric PLM.

• Coordinate actions between SHOEfabrik teams and Centric Software.

• Track open issues, changes, decisions and deadlines.

• Support system testing and new releases.

• Train users and provide day-to-day support.

• Create clear training material.

• Improve system views, forms and workflows.

• Help teams use Centric correctly.

• Monitor data quality and identify recurring problems.

• Build useful reports and dashboards.

• Use Excel, Power BI and other tools to analyse PLM data.

• Help management see delays, exceptions, bottlenecks and other important information.

• Explore practical ways to use AI to analyse exports, summarise information and identify patterns.

• Continue to improve the system after the main implementation is complete.

REQUIREMENTS:

• Around 3 to 6 years of relevant professional experience.

• Experience with PLM, ERP, PDM, MES or another enterprise business system.

• Strong Excel skills.

• Experience with data, reporting or dashboards.

• Experience with business processes.

• Experience supporting or training users.

• Strong written and spoken English.

• Centric PLM experience would be useful, but it is not essential.

• Footwear, apparel, product development, sourcing or manufacturing experience would also be useful.

• Experience with Power BI, Microsoft 365, Power Automate, ChatGPT, Microsoft Copilot or similar tools is an advantage.

• Candidates could also come from business systems, ERP, business analysis, data and reporting, manufacturing systems, process improvement, digital operations, or technology consulting.

• In terms of skills, candidates should have: proficiency in System.

• Additionally, candidates should have knowledge of Product Manager, understanding of Quản Lý Sản Xuất and experience with Software.

BENEFITS:

• You will receive the following benefits: internal training programs, comfortable office environment, dynamic work environment, professional work environment, annual leave, and health care.