Trợ lý Quản lý Kinh doanh/ Assistant Sales Manager (based in HCMC)
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Assist the Sales Manager in developing and implementing the hotel’s sales strategy and action plans to achieve room, F&B, events and overall revenue objectives.Manage and develop assigned corporate, travel trade, MICE, wholesale and other key accounts to maximize business opportunities.Establish and maintain strong relationships with key clients, business partners and potential accounts.Conduct regular sales calls, client visits, presentations, site inspections, business reviews and client entertainment activities.Identify and develop new business opportunities and actively pursue potential accounts and market segments.Handle sales enquiries, proposals, negotiations and contracts within the approved authority and hotel guidelines.Follow up on leads, enquiries and opportunities and ensure effective conversion and account development.Monitor account production, revenue contribution, booking patterns and business potential and recommend appropriate actions.Support the Sales Manager in preparing sales plans, forecasts, budgets, reports and business reviews.Monitor market trends, competitor activities, customer needs and local business opportunities and provide relevant market intelligence.Work closely with Revenue, Reservations and operational departments to optimize business opportunities and ensure accurate communication of client requirements.Coordinate with F&B, Events, Front Office and other departments to ensure successful delivery of group, corporate, MICE and special events.Support the implementation of sales promotions, packages, tactical offers and cross-selling initiatives.Represent the hotel at trade shows, sales missions, exhibitions, networking events and other business development activities.Conduct hotel presentations and product updates for clients, agencies and business partners.Support the preparation and execution of familiarization trips, client events and promotional activities.Maintain accurate account profiles, sales activities, opportunities and client information in the relevant systems.Review and monitor sales activities and individual account performance and provide regular updates to the Sales Manager.Assist in coaching and guiding Sales Executives and other team members on sales activities, account management and follow-up.Support daily sales briefings, team meetings, training and departmental communication.Ensure all sales proposals, contracts, rate information and client communications are accurate and aligned with approved commercial strategies.Ensure compliance with hotel policies, brand standards and approved sales procedures.Build positive relationships with internal and external stakeholders to support long-term business development.Perform other duties and assignments as required by the Sales Manager or Management.
• Bachelor’s degree or Diploma in Sales, Marketing, Hospitality Management, Business Administration or a related field.
• Minimum 3 years of experience in hotel Sales, Business Development or a related commercial position, with previous experience handling key accounts.
• Previous experience in an Assistant Sales Manager or senior Sales Executive role in an international hotel/resort is preferred.
• Strong knowledge of hotel sales, corporate accounts, travel trade, MICE and business development.
• Good understanding of hotel products, room types, F&B, events, packages, promotions and revenue opportunities.
• Strong account management, business development and client relationship skills.
• Excellent communication, presentation, negotiation and networking skills.
• Strong sales and commercial awareness with the ability to identify and develop new business opportunities.
• Good analytical skills with the ability to monitor account production, market trends and sales performance.
• Good leadership and coaching skills with the ability to guide and support team members.
• Proficient in Microsoft Office and familiar with CRM, PMS and hotel sales systems.
• Good command of English; additional languages are an advantage.
• Strong planning, organization, follow-up and time management skills.
• Proactive, target-oriented, persuasive and professional attitude.
• Able to work effectively under pressure and manage multiple priorities.
• Willing to travel for client visits, sales calls, trade shows and business events when required.
Yêu cầu hồ sơ
• CV
• Potrait Photo
• Certificates
• Notaried ID Card
• Health check
• Criminal Record
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