Transportation Coordinator (Driver)
(*) Tin tổng hợp từ nguồn khác, công ty đang được xác thực. Là đơn vị tuyển dụng và muốn chỉnh sửa hoặc gỡ tin này? Liên hệ qua mục «Hỗ trợ» ở cuối trang.
Position Summary:The Transportation Coordinator (Driver) is responsible for delivering a five-star transportation experience, ensuring safety, punctuality, discretion, and exceptional service standards at all times. This role involves driving guests to and from various destinations, ensuring vehicles are well-maintained, and assisting with luggage and other guest needs. The Driver plays a critical role in ensuring guests have a positive experience from the moment they are picked up until they reach their destination.Key Responsibilities:Provide luxury service to VIP guests.
Ensure safe and smooth driving.
Coordinate with Reward Club / Business Development / Dispatch.
Maintain confidentiality.
Provide timely and safe transportation services to guests, including airport transfers, local area pickups, and special event transportation.
Assist guests with luggage and ensure it is properly loaded and unloaded from the vehicle.
Maintain the cleanliness and presentation of the vehicle, ensuring it is always ready for guest service.
Perform routine vehicle inspections to ensure safety and report any maintenance needs to the Transportation Supervisor.
Follow all traffic laws and company safety protocols to ensure a safe ride for all passengers.
Follow working SOP and grooming standards.
Communicate effectively with the Transportation Supervisor and dispatch team to ensure efficient scheduling and service delivery.
Offer a welcoming and friendly atmosphere for guests, addressing any questions or concerns they may have during the ride.
Monitor the vehicle's fuel levels and refill as necessary, ensuring the vehicle is always ready for service.
Maintain accurate records of trips, mileage, fuel usage, and any incidents that occur during shifts.
Assist with special transportation requests, such as VIP services or group transportation, as directed by the Transportation Supervisor.
Handle guest complaints or concerns professionally, escalating them to the Transportation Supervisor if necessary.
Stay informed about local attractions, events, and points of interest to provide guests with helpful information during their journey.
Ensure compliance with all company policies and procedures, particularly related to safety and guest service.
Other tasks as assigned by Manager.
Requirement:
• 2 - 5 years of experience as a professional driver (VIP/hotel preferred).
• A valid driver's license with a clean driving record.
• Strong understanding of traffic laws and regulations.
• Good communication skills in English; knowledge of additional languages like Mandarin, Cantonese, or Korean is a plus.
• A customer-focused attitude with the ability to provide exceptional service.
• Basic knowledge of vehicle maintenance and safety protocols.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Strong responsibility and discipline.
• A high school diploma or equivalent is preferred.
Yêu cầu hồ sơ
CV in English
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