Service Engineer

1. Position Overview

Responsible for technical support, on-site project delivery, commissioning, troubleshooting, and maintenance of Solar PV, Battery Energy Storage Systems (BESS), and Site Power solutions, ensuring system reliability, service quality, and customer satisfaction.

2. Key Responsibilities

• Provide remote and on-site technical support, troubleshooting, and root cause analysis.

• Support on-site project delivery, including installation supervision, commissioning, testing, and acceptance of Solar PV, BESS, and Site Power systems.

• Perform preventive maintenance, system inspections, and technical issue resolution.

• Prepare technical documentation, service reports, training materials, and spare parts requirements.

• Coordinate with customers, EPC contractors, and project teams to ensure successful project execution and handover.

• Promote service solutions and identify potential service business opportunities.

• Ensure service activities comply with safety standards, quality requirements, and service-level agreements (SLAs).

Required Qualifications• Bachelor's degree in Electrical Engineering, Electronics, Automation, Renewable Energy, or related fields.• Relevant experience in Solar PV, BESS, Site Power, or power electronics is preferred.• Hands-on experience in on-site installation, commissioning, testing, and troubleshooting of electrical power systems.• Ability to read and interpret electrical drawings, single-line diagrams (SLDs), wiring diagrams, and technical specifications.• Familiarity with electrical testing equipment, commissioning procedures, and site safety requirements, permit-to-work procedures.• Ability to coordinate with EPC contractors, customers, and project teams during site execution and acceptance.• Good English communication skills (written and spoken) are required, including the ability to understand technical documentation, prepare reports, and communicate with international teams.• Willingness to travel frequently and work at project sites as required.• Relevant technical certifications are an advantage.

Core Competencies• Strong logical thinking, analytical, and problem-solving skills.• Good communication, teamwork, and customer-service mindset.• Ability to work independently and take ownership of technical issues.• Good technical reporting, documentation, and on-site coordination skills.• Adaptability to challenging site conditions and willingness to learn new technologies.

Thưởng

Competitive Salary and Service performance bonus. Full salary in 2 months of probation.

Huawei University online and offline training.