Sales Capability, ShopeeFood

• Conducting training needs analysis.

• Creating instructional manuals, onboarding materials, and other relevant documentation.

• Addressing skill gaps with personalized in-house training.

• Monitoring staff performance using a monthly capacity evaluation kit.

• Engagement management

• Perform other duties as assigned

1. Skills & Competencies

• Solid organizational and time-management skills; able to coordinate multiple activities simultaneously.

• Able to communicate and possess interpersonal skills to work effectively with cross-functional stakeholders.

• Solid visual design sense, with the ability to turn content into clean, engaging training materials and presentation decks (have foundation in PowerPoint, Canva, or similar tools).

• Willing to learn new tools and explore ways to apply AI in daily work.

• Proactive, service-minded, and able to work under guidance in a fast-paced environment.

• Basic to intermediate English proficiency (written and verbal)

2. Requirements:

• At least one years of experience

• Good project planning and stakeholder management skills

• Intermediate English (reading and writing)

• Strong sense of initiative and responsibility

• Time management and ability to prioritize as well as work under pressure in a rapidly evolving working environment

• Analytical and problem-solving skills