Receptionist/ Nhân Viên Lễ Tân (Nhà Mẫu Chủ Đầu Tư)

1, Receptionist Responsibilities

• Guest Relations: Greet and welcome guests in a professional and courteous manner; answer phone calls promptly and efficiently.

• Reception Area Management: Ensure the reception area and lobby are clean, organized, and presentable at all times; check regularly for readiness.

• Visitor Flow Coordination: Manage visitor registration for both pre-booked and walk-in guests; maintain accurate records of arrivals and walk-in data.

• Guest Guidance: Assist visitors - especially those without agents - by providing basic product and service information, offering a brief tour, and smoothly handing over to the Sales team.

• Correspondence Handling: Manage incoming and outgoing mail and other correspondence.

2, Administrative Responsibilities

• Operational Oversight: Monitor and coordinate daily activities of the security team, cleaning staff, and tea ladies to ensure smooth operations and a clean, secure environment in the Experience Gallery.

• Procurement Support: Assist with purchasing items and services required for the Experience Gallery.

• Supplier Coordination: Liaise with vendors for essential supplies such as drinking water, refreshments, hygiene products, stationery, courier services, and utilities.

• Facility Management: Oversee the proper functioning of gallery facilities including printers, water filters, and coffee machines.

• Inventory Control: Ensure adequate stock of sundry items at all times..

• Additional Duties: Perform other tasks as assigned by management to support gallery operations.

• Bachelor’s degree in English, Business Administration, or related field.

• At least 1-2 years of experience in a similar function in a foreign environment.

• Good communication skill (both English and Vietnamese).

• Strong organizational skills with a problem-solving attitude, good communication skills, cheerful, sincere, customer service skills, multi-tasking skills, detail-oriented and careful, good attitude, teamwork and willing to help others.

Ngành nghề: Dịch vụ khách hàng

Kinh nghiệm: 1 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hà Nội