Quality & Sustainability Assistant Manager

Quality Management SupportAssist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS), including ISO 9001 and ISO 14001Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA)Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunitiesSupport continuous improvement initiatives using Lean, Six Sigma, or similar methodologies under the guidance of the ManagerSustainability & Environmental InitiativesAssist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimizationSupport monitoring of environmental performance metrics and sustainability KPIsHelp ensure daily operational practices align with sustainability goals and environmental regulationsParticipate in supplier and vendor sustainability assessments when requiredTraining & CommunicationSupport the development and delivery of training programs on quality standards, sustainability practices, and compliance requirementsAssist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culturePrepare draft reports, dashboards, and presentations on quality and sustainability performance for management reviewCompliance & CoordinationSupport coordination with external auditors, consultants, and regulatory bodies as directed by the ManagerAssist in maintaining proper documentation, records, and certification requirementsHelp identify potential quality or environmental risks and escalate issues proactively

• Minimum 2–4 years of experience in quality management, sustainability, or a related field (hospitality, operations, or manufacturing preferred)

• Basic to intermediate knowledge of ISO 9001, ISO 14001, or similar management systems

• Familiarity with continuous improvement tools and methodologies (Lean, Six Sigma, PDCA, etc.)

• Ability to analyze data, prepare reports, and track KPIs

• Understanding of environmental regulations and sustainability best practices

• Experience supporting audits and corrective action processes

• Strong organizational skills, attention to detail, and ability to manage multiple tasks

• Good communication skills in English (written and verbal); Vietnamese is an advantage

• Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with ERP or quality systems is a plus

Yêu cầu hồ sơ

Are you ready to grow up with the Rixos Phu Quoc?

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn

• Email your CV to: hc428-hr(at)rixo*****

• Contact us via phone: 0888****** (Zalo)

Please note: Only shortlisted candidates will be contacted.

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