Ocean and Air Import/ Export Customer Service Representative (Experience – Required)

• Handling all daily ocean and air import/export shipments from booking/ pre-alert until invoicing

• experienced with all types of transports, LCL, FCL, Flat Rack, Open Top, airfreight, OOG, Breakbulk, Project cargo, RoRo

• Providing expert advise to clients regarding logistic processes, documentation, inspections, letters of credit, or any other shipping questions which may arise;

• Booking, arranging for or confirming cargo space with carriers;

• Arranging pick up of cargo to port or delivery of cargo to final destination;

• Preparing and/or processing export declarations, including the required ‘electronic export information’;

• Assisting/ forwarding all necessary information and documentation to Customs Broker in order to clear shipments in accordance with U.S. government regulations;

• Preparing and/or processing carrier bills of lading, delivery orders, legalization of documents or other shipping documents;

• Issuing House bills of lading or equivalent documents;

• Preparing and/or sending advance notifications of shipments or other documents to agents, shippers or consignees as required;

• Coordinating the movement of shipments between origin and destination;

• Tracking shipments and sending regular status reports to clients;

• Data input/ logging files;

• Communicating with all external and internal partners as well as customers to ensure smooth transport arrangement;

• Operating according to our Standard Operation Procedures;

• Support General Manager with General Office duties

• Fluent/ Mothertongue in English is required;

• High school degree required;

• 3-5 years’ experience with ocean import and exports (required) and air imports and / or exports (preferred);

• Strong Understanding of Ocean Import and Export regulations and documentation;

• Experience in using and navigating CargoSoft software is a plus;

• Attention to detail and excellent oral and written skills required, customer service experience required;

• Proficient in Microsoft Office including Outlook, Word and Excel.

Team USA: Mon - Fri - 21:00 - 06:00

Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu

Kinh nghiệm: 3 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh

• Fluent/ Mothertongue in English is required;

• High school degree required;

• 3-5 years’ experience with ocean import and exports (required) and air imports and / or exports (preferred);

• Strong Understanding of Ocean Import and Export regulations and documentation;

• Experience in using and navigating CargoSoft software is a plus;

• Attention to detail and excellent oral and written skills required, customer service experience required;

• Proficient in Microsoft Office including Outlook, Word and Excel.

Team USA: Mon - Fri - 21:00 - 06:00