Head Sommelier

Administration• Constantly update and print the wine list with accurate vintages, spelling, prices and available items• Update and print the cigar list• Check the conditions of the wine list in all the restaurants• Issue Purchase Request• Work closely with beverage store keeper to ensure that no items is running out• Work closely with beverage store keeper and purchasing Manager for accuracy of the vintage ordered and received• Provide high and low season Par Stocks• Control and ensure that all Par Stocks are respected • Inform Director of Food & Beverage about any price increase• Monitor the store inventory and beverage costs• Ensure accurate wine reference in the Micros system• Work closely with wine supplier to develop the wine list according the guidelines of DFB• Send working schedule to FB office• Communicate any guest complain to Asst FB • Handle any other daily administrative tasks• Submit the monthly training plan to Asst FB• Issue any needed maintenance orders Financial and Revenue Responsibilities• Know and communicate the beverage budget of each outlet• Is active and work hard to reach the budget• Minimize cost linked to F&B operations Training and Human Resources Management• Develop trainings in accordance to the operational needs• Train the team according to the training plan • Establish effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employeesGuest Service Responsibilities• Ensure full guest satisfaction at any time• Stimulate guest purchasing desire• Develop customers loyalty and recognition• Introduce and up sell any special events / promotions• Gather guest feedback and report to DFBOperational Responsibilities• Ensure full implementation of the wine and beverage selection and service relative Sofitel brand standards• Ensure proper application in operations of all the trainings and given instructions• Ensure proper set up, cleanliness of each beverage / wine storage room• Ensure proper storage conditions of each bottle of wine• Ensure excellent conditions and tidiness of the Wine Cellar• Ensure excellent conditions and storage of each cigar• Communicate efficiently with Pantry Manager and Outlet Manager on all out of stock wine

• Minimum 3 years experience in the same position• Excellent communication and interpersonal skills

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