FO - Front Office Intern
(*) Tin tổng hợp từ nguồn khác, công ty đang được xác thực. Là đơn vị tuyển dụng và muốn chỉnh sửa hoặc gỡ tin này? Liên hệ qua mục «Hỗ trợ» ở cuối trang.
Guest Service SupportGreet guests immediately with a friendly and sincere welcome, listening attentively to requests, issues, and situations from both guests and Associates.Respond to guest requests promptly, escalating to a supervisor or manager where needed.Support the resolution of guest complaints by researching the situation and assisting with the most effective solution.Front Desk OperationsAssist with daily front desk tasks, including checking room and rate availability and completing operational checklists.Support Guest Service Agents, Reservation Agents, Bell Attendants, and other departments with questions or requests.Prepare daily forecasts of expected arrivals and departures under guidance.Standards & PresentationMaintain department facilities, presentation, and service levels in line with WorldHotels brand standards.Set and maintain the highest standards of dress, appearance, and hygiene at all times.Continually set a good example by paying close attention to detail.Communication & LearningCommunicate effectively with all Associates, sharing information to ensure guest service aligns with WorldHotels standards.Actively participate in training sessions and seek learning opportunities to develop skills.Make recommendations for training-related improvements when inconsistencies are observed at the Front Desk.GeneralOperate office equipment such as fax and photocopier as needed.Complete projects and reports as required by the department.Perform related duties and special projects as assigned.Carry out any other reasonable duties and responsibilities as assigned.
Education: Currently pursuing or recently completed a College degree or higher in Business Administration, Hospitality Management, Tourism, Languages, or related fieldWorking experience: No prior experience required; internship or part-time experience in a guest-facing role is a plus.Professional knowledge and skills:
• Basic proficiency in IT systems; eager to learn resort PMS and Front Office procedures.
• Good communication and organisational skills.
• Eye for detail to achieve operational excellence.
Attitude and behaviours:
• Positive attitude with a strong willingness to learn.
• Passion for excellence in service and teamwork.
• Able to work independently or as part of a team.
Language proficiency:
• Good command of written and spoken English to meet business needs; additional languages are a plus.
• Russian or Korean language ability is an advantage.
Other skills:
• Able to work under pressure and deal with stressful situations during busy periods.
• Flexible to work shifts including nights, weekends, and holidays.
Yêu cầu hồ sơ
Join us and grow your career with WorldHotels Long Beach Resort Phu Quoc!
• Apply now: careers[a còng]worl********************
• Hotline: 0383******
• Address: 152 Tran Hung Dao Street, Cua Lap Duong To Hamlet, Phu Quoc Special Zone, An Giang Province, Vietnam
Chia sẻ:
•
•
Nộp hồ sơ ứng tuyển
Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Tiêu đề hồ sơ *
Họ tên *
Điện thoại *
Ngày sinh * Ngày 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Tháng 1 2 3 4 5 6 7 8 9 10 11 12
Năm 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940
Địa chỉ *
Giới thiệu về bản thân
Hồ sơ của bạn * Tải lên/ đính kèm hồ sơ hoặc ảnh của bạn
Tải lên từ máy tính Xem hồ sơ tải lên × Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
Thêm hồ sơ tải lên
Tôi đồng ý với quy định và thỏa thuận sử dụng của Hoteljob.vn, đồng ý cung cấp và cho phép xử lý dữ liệu cá nhân cho mục đích tìm kiếm việc làm
Gửi hồ sơ
ĐÁNH GIÁ
0
Chưa có đánh giá
0 ĐÁNH GIÁ
Chính sách nhận xét
Môi trường làm việc0/10
Chế độ đãi ngộ0/10
- Giới tính: Không yêu cầu
- Độ tuổi: Không giới hạn tuổi
- Thời gian làm việc: Thoả thuận
- Lương: Cạnh tranh