Chuyên Viên Tư Vấn Khóa Học (Online Center)

Sales effectiveness

• Demonstrate high degree of understanding of WSE product and method

• Master presentation skills in compliance with WSE training provided

• Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required

• Master the treatment of objections from prospects

• Develop strong closing skills in order to help the team meet the center sales milestones and target

• Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements

• Thrive to always achieve the highest level of performance individually as well as for the center

• Adapt to the sales presentation delivery method (online and in-center)

Student engagement and in-center collaboration

• Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student

• Plan the new students list at the beginning of the month

• Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy

• Be prepared for each advising session and be clear about the objective of each meeting

• Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them

• Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in

• Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center (in-center & online)

Time management, scheduling and professionalism

• Prepare personal sales plan and objectives at the beginning of each month an obtain the validation for the Center Head of Sales on the individual plan

• Always prioritize the schedule set with existing students before accepting an appointment with a prospect

• Consistently follow-up with prospects and make subsequent appointments with prospects

• Rigorously update accurate prospect and student information in the CRM during and after each interaction

• Establish a strong daily work routine to maximize sales activities across all channels

• Attend training and coaching sessions that are organized for the role

• Premium sales and service experience

• Service-oriented mindset

• Professional appearance, confident attitude and great interpersonal skills

• Solution-driven mindset and strong negotiation skills

• Able to present idea convincingly with high level of energy and positivism

• Ambitious, competitive and driven with a hunger for success and clear goals

• Minimum of 2 years of sale experience, preferably from the education, insurance, hospitality, automotive or fitness sectors

• Stellar communication skills, both in English and Vietnamese

• Eager to work collaboratively with colleagues to achieve success as a team

• Ability to engage with prospects both face-to-face and over the phone

• Strong ability to build trust and to provide high quality level of care

• Able to work under pressure with flexible hours including evenings and weekends to meet and exceed sales targets

BENEFITS:

• 100% salary during the 2-month probation period.

• Social insurance contributions based on 100% of the official salary.

• 15 days of annual leave + 3 days of sick leave, excluding public holidays.

• Free English courses.

• Attractive commission scheme, with base salary not affected by KPI performance.

• Personal healthcare package.

• Work in an international English-language environment with structured training in sales processes and personal development, providing a clear career progression path.

Ngành nghề: Tư vấn, Dịch vụ khách hàng, Giáo dục / Đào tạo

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh